Light up the colors and make candles more than just candles.

CARRIAGE TERMS

CARRIAGE TERMS

  1. Shipping Company
    We partner with premium Czech shipping companies Česká Pošta (Czech Post) and DHL to provide reliable domestic and international shipping services. We are committed to providing you with efficient and secure delivery, whether you’re in the Czech Republic or elsewhere in the world.
  2. Shipping Methods
    Domestic Shipping: For orders within the Czech Republic, you can choose between standard or expedited shipping. Standard shipping typically arrives within 5 business days, while expedited shipping can arrive within 2 business days.
    International Shipping: We offer international shipping services, using DHL for worldwide delivery. International orders typically take 10 business days to ship, depending on the destination country and customs processing times.
  3. Shipping Costs
    Domestic shipping costs will be automatically calculated at checkout based on the order weight and selected shipping method.
    International shipping costs vary depending on the destination, order weight, and selected shipping method; you can view the specific costs at checkout. 4. Tracking Your Order
    All orders are provided with a tracking number. You can check the status of your package in real time via our website or the shipping company’s website.
  4. Customs and Duties
    International orders may be subject to customs inspections and duties in the destination country. All additional charges are the responsibility of the recipient. We recommend that you research the customs policies of the relevant country before placing an order.
  5. Inquiries
    If you have any questions or need assistance regarding shipping, please feel free to contact the www.sellnexo.com customer service team. We will be happy to assist you.